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Read These Terms Before You Start

These terms and conditions govern every interaction you have with kota118 — from opening your account and depositing through DANA, OVO, or GoPay, to placing bets and requesting withdrawals.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification processAccount suspension conditionsJurisdiction-dependent access
kota118 Read These Terms Before You Start
ACCOUNT SECURITY

How We Protect and Manage Your Account

Keeping your account secure is a shared responsibility. We apply standard encryption across your session and require identity checks before processing withdrawals — your name on record must match your registered DANA, OVO, or GoPay wallet. Players in Bekasi and across Indonesia access the same account security standards. If you ever need to update your details or request a data review, the process starts from your account settings page.

Data Handling

We collect only the information needed to operate your account — registration details, transaction history, and wallet identifiers for DANA, OVO, or GoPay. We do not sell this data.

Session Security

All account sessions run over encrypted connections. If we detect unusual login activity, we flag the session and may ask you to re-verify before continuing.

Data Requests

You can request a summary of the personal data we hold on your account by contacting support with your registered wallet name and account ID for verification.

Account Retention

We retain account records for as long as required by applicable policy. Closed accounts are archived, not immediately deleted — contact support if you need details on retention timelines.

TERMS ASSISTANCE

Reach Us About These Terms

If something in these terms is unclear, or you need to flag a transaction dispute or account issue, our support team is here to help. Contact us through the channel that suits you — we respond in the order messages arrive, and account queries tied to a DANA, OVO, or GoPay transaction are handled with added priority.

Live Chat Open the chat widget from your account dashboard for direct help with terms queries, transaction disputes, or account access issues. Available during active support hours.
Email Support Send detailed account or terms questions to our support address. Include your registered wallet name — DANA, OVO, or GoPay — to speed up the verification step.
Account Help Centre Browse the help centre from your account settings for answers on specific clauses, wallet linking steps, and the identity verification process before contacting us directly.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering account eligibility, wallet conditions, dispute steps, and what happens if your account is flagged.

You must meet the minimum age requirement under local law and reside in a region where access is permitted. Eligibility depends entirely on your jurisdiction — where local law does not allow it, we cannot open an account for you.

No. These terms allow one account per person. If duplicate accounts are detected, we reserve the right to suspend all associated accounts and review any transactions made across them pending investigation.

Your withdrawal will be held until the name matches. Contact support with your account ID and wallet details and we will guide you through the verification step to release the funds.

Contact support within seven days of the transaction date. Include the transaction reference, the wallet used — DANA, OVO, or GoPay — and the amount. We investigate and respond within our standard review window.

Yes, we may update these terms when needed. We will notify you through your registered contact details before material changes take effect. Continuing to use your account after notification means you accept the updated terms.

Start from your account settings page or contact support directly. Provide your registered wallet name for verification. We will confirm receipt and let you know the timeline for your request to be processed.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.